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I will never go into detail as to my very own frustration and anger. Suffice it to claim that soon after several several hours on the phone, with a few quite handy people today, and visits to several Telus merchants, I succeeded in returning the unit and cancelling the account.
The hrs they've got are certainly not Operating nicely with my perform and caring for an aged relative hectic program. I also chatted Nonetheless they explained to me I ought to connect with in.
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Thanks for your reply, Telus Support, but it's ultimately above. The final rep I spoke to assured me it really is cancelled And that i won’t be billed any longer.
They are, in my opinion, rip-off artists that are causing Telus and their customers Serious annoyance, Using the intent of increasing their commissions or product sales bonuses within the expense of Other individuals.
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The scammer termed this morning within the quantity 17787193836. It was a lady. She provided me to change my phones right into a loyalty system that was a means far better deal than what I've now.
Provided to update our telephones way too. She sent me Telus billing support a couple of codes through textual content and email to relay to her. She then began to request my charge card to get a one particular time rate.
Basically style the main points of your respective inquiry in a information and it'll be despatched to your human agent. Messaging Here's asynchronous (non-Stay), to help you shut the application or go about your working day when the agent is effective in the direction of obtaining you a resolution.
@Oleginza Wrote: I named Telus CS at 8.55AM Mountain time and so they hanged up on me, indicating that I should call all through "standard Workplace several hours". Is this for true?
If an automated assistant asks for The rationale of your respective phone, point out "I would like to make payment preparations for my mobility bill".
The TELUS staff acknowledges that our perform spans several Territories and Treaty locations and we are grateful for the normal Expertise Keepers and Elders who are with us right now, whoever has gone before us and the youth that encourage us.
Then you start to complain you were promised things not A part of the legit solution. Because your own details was used to include this for your account, How are you going to earn when informed we didn't provide you with that. It can appear to be you Individually subscribed.